Key Duties and Responsibilities:

• When Site Managers are not on site; direct business functions on site, including goals and sales attainment. 

• Maintain relationships with customers, improve service, ensure sustainability, and meet business objectives through a community focus. 

• Lead by example and showcase the standard for customer service, quality, and cleanliness. 

• Continuously educate wash teams on products, services, promotions, and/or operational initiatives. 

• Support Site Management with implementing policies, monitoring, and motivating staff, and showcasing a passion for developing the teams. This includes maintaining a strong relationship with Site Manager to uphold both work expectations and accountability to each other. 

• Manage the site-level customer claims process. 

• Ensure all opening and closing procedures are followed. 

• Proactively manage labor on an hourly basis. 

• Support any other store-level operational initiatives as needed. 

• Perform preventative maintenance, troubleshoot, and complete general repairs on wash equipment. 

• Additional duties as assigned.

Positive and upbeat attitude, adaptability, excellent problem-solving skills, continuous improvement mindset, ability to think ahead, directive, motivating leader, high attention to excellence, highly organized, relationship-oriented, financial acumen and budget-minded, goal setter 

Lives core values of Safety, Accountability, Dependability, Development, Leadership, and Efficiency